FAQ
Frequently asked questions
How does access to the app work?
The app is offered with a free 14-day trial — no credit card required to start. After the trial, a subscription lets you continue using all features. The peer support resource directory remains publicly accessible without an account.
Do you really use artificial intelligence?
Yes. The "AI Insights" section generates factual observations — recovery patterns, impact of sleep or exercise on symptoms, weekly trends — from your tracking data. These analyses are produced by Claude, an AI model built by Anthropic. No identifying data is transmitted or used to train these models.
Is my medical data safe?
It is encrypted, hosted in Canada, and strictly private. We comply with Bill 25 (Québec) and PIPEDA (Canada). We never sell your data to third parties.
Does Resurgo replace medical follow-up?
Absolutely not. Resurgo is a complementary tracking tool — it helps communicate more effectively with your care team through objective data and readable reports. It does not diagnose and does not replace any healthcare professional.
Where can I browse local resources?
The peer support organization directory is publicly accessible through the app, without an account. It covers Québec, Canada, and several other regions, filtered by country and province.
How can I contribute to Resurgo?
Talk about Resurgo in your network, suggest a support resource to add to our directory, or propose a partnership if you represent an organization or clinic. The "Get Involved" section details these three ways.
